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Contact

Let's Connect! We're Here to Help

Whether you need technical support, want to contribute to the project, or have partnership inquiries, we have the right channel for you. Our community is welcoming, responsive, and eager to help.

Friendly team meeting in a casual workspace environment
Discord is Our Primary Support Channel For the fastest response, join our Discord server. Active community members and contributors are ready to assist you with installation, migration, development questions, and more. Join Discord
Response Times

What to Expect

Choose the right channel based on your needs and expected response time

Discord: Minutes to Hours

Real-time chat with community members. Best for technical questions, installation help, and general discussion. Most active during European and US business hours.

GitHub Issues: 1-3 Days

For bug reports and feature requests. Our development team reviews all submissions and prioritizes based on impact and community feedback.

Email: 2-3 Business Days

For partnership inquiries, sponsorship opportunities, press, and official association matters. Contact us at info@mage-os.org.

Weekly Tech Meeting: Every Tuesday

Join us at 3 PM CET (9 AM EST) on Discord. Discuss development progress, ask questions directly, and meet the core team. Everyone is welcome!

Contact Form

Send Us a Message

Need to reach us? Use this form for general inquiries. For faster support, we recommend joining our Discord community.

By submitting this form, you agree that we may process your information in accordance with our Privacy Policy. We use Formspark to process form submissions. Your data is stored in the EU.

We typically respond to form submissions within 2-3 business days.

Social Media

Stay Connected

Follow us on social media for the latest news, release announcements, and community highlights

FAQs

Frequently Asked Questions

Quick answers to common contact questions

What is the best way to get technical support?

Discord is our primary support channel. Visit our Discord page and ask in the #tech or #general channels. Community members and core contributors actively help answer questions.

How do I report a security vulnerability?

For security issues, please email security@mage-os.org directly instead of opening a public GitHub issue. We take security seriously and will respond promptly to investigate and address vulnerabilities.

Can I schedule a call with the Mage-OS team?

For partnership discussions or sponsorship inquiries, email info@mage-os.org to schedule a call. For general questions, the weekly Tuesday tech meeting is a great opportunity to speak with core team members directly.

How can I contribute to Mage-OS?

There are many ways to contribute: submit code on GitHub, help with documentation, test new releases, participate in discussions on Discord, or become a financial supporter. Visit our Community page to learn more.

Where can I find the association address?

The Mage-OS Association is registered in Poland at Jeżycka 39 / 56, 60-864 Poznań, Poland. For legal correspondence, please use this address or email board@mage-os.org.

Newsletter

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Stay up to date with Mage-OS releases, community news, and upcoming events. We send occasional updates—no spam, ever.

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Beyond just asking questions, become part of a global community building the future of open-source ecommerce. Whether you contribute code, documentation, ideas, or financial support—every contribution matters.

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